Bit River, LLC ("Bit River," "we," "us," or "our") is a software consultancy based in Atlanta, GA, USA. This Privacy Policy describes how we collect, use, disclose, and protect personal data, and the rights and choices available to individuals whose personal data we process.
Bit River provides software development, technical consulting, and related professional services to business clients. In the course of delivering these services, Bit River processes personal data on behalf of and under the instructions of its clients, acting as a data processor (also referred to as a service provider). Our clients determine the purposes and means of processing and act as the data controllers. The categories and scope of personal data processed are defined on a per-engagement basis in the applicable services agreement or data processing agreement with each client.
As a data processor acting on behalf of its clients, the specific categories of personal data Bit River processes vary by engagement and are defined per-contract in the applicable client agreement. Depending on the nature of a given engagement, personal data processed may include, for example, identifiers, contact information, account or user data, technical and usage data, and information contained within client systems, databases, or application logs to which Bit River is granted access for the purpose of performing services.
Bit River processes such personal data solely for the purpose of providing the contracted services to the relevant client—including software development, system integration, infrastructure configuration and operation, testing, debugging, technical support, and related activities—and in accordance with the documented instructions of that client. Bit River does not use personal data received from clients for its own marketing purposes or for any purpose incompatible with the purposes for which it was provided by the client.
Bit River processes personal data only as instructed by its clients and only for the purposes of providing the contracted services. We do not disclose personal data to third parties, or use it for a purpose materially different from the purpose for which it was originally provided or subsequently authorized by the client, except as instructed by the client or as required by law.
Bit River may disclose personal data to third-party service providers that support our delivery of services to clients. The categories of service providers that may receive personal data are:
Bit River enters into contracts with such service providers requiring that they process personal data only for limited and specified purposes consistent with the instructions of the client, and that they provide an appropriate level of protection for personal data.
Bit River takes reasonable and appropriate measures to protect personal data from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into account the risks involved in the processing and the nature of the personal data. These measures include administrative, technical, and physical safeguards appropriate to the scale of our operations as an independent software consultancy, such as access controls, encryption in transit, and the principle of granting access to personal data only as necessary to perform contracted services.
Bit River retains personal data only for as long as it serves the purposes of the relevant engagement, or as otherwise instructed by the client or required by applicable law. Upon completion or termination of an engagement, Bit River returns or deletes personal data in accordance with the applicable client agreement.
Individuals who wish to exercise rights regarding personal data Bit River processes on behalf of a client—including access, correction, or deletion—should ordinarily contact the relevant data controller (the Bit River client on whose behalf the data is processed). Where Bit River receives such a request directly, it will refer the request to the appropriate client and reasonably assist that client in responding.
Bit River may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated "Last updated" date.
If you have any questions or concerns about this Privacy Policy or Bit River's data practices, please contact us at: